NBL Store and our whole team are all safe and healthy. We've made some small changes to the way we ship and process your orders just a little.
These changes will help us continue to keep our team, you, and your orders safe.
THE IMPORTANT STUFF
All orders may now take up to 3 business days for us to ship regardless of shipping service chosen at checkout.
Significant Australia Post delays Australia-wide, particularly to Perth, Brisbane, North QLD, and Tasmania.
We recommend purchasing Express Post. While there are still significant delays to Express Post, the timeframes are much quicker than standard parcels.
- All made to order items continue to ship out in 10 business days.
All returned parcels will be quarantined for 7 days before being processed by our team. We recommend sending your order back for a refund, and purchasing your requested exchanges at your convenience separately.
- We've suspended shipping to all International locations except USA and NZ due to major delays and suspension of services.
- Delays of 4-7 weeks on all International Standard Parcels. If your parcel shipped before we restricted our shipping options, your parcel may still be delayed in a backlog.
AUS DELIVERIES - AUSTRALIA POST
- Significant delays across the whole country, particularly with Express Post parcels.
- Express Post guarantees may not be maintained during this time.
|Area||Est. Shipping Time
|Melbourne||up to 2 weeks|
|Sydney||up to 2.5 weeks|
|Brisbane||up to 2.5 weeks|
|Canberra||up to 2.5 weeks|
|Adelaide||up to 2.5 weeks|
|Tasmania||up to 3 weeks|
|Perth||up to 4 weeks|
|NT||up to 4 weeks|
|Regional||up to 4 weeks|
INTERNATIONAL DELIVERIES - AUSTRALIA POST
- USA and NZ - Due to major delays in these countries, we're only allowing Express Post to be selected at checkout as these are prioritised through the network.
- Delays of 4-7 weeks on all International Standard Parcels. If your parcel shipped before we restricted our shipping options, your parcel may still be delayed in a backlog. If your tracking shows your parcel has departed Melbourne or Brisbane, it is likely awaiting sorting in your country by your local postal service. You can contact them directly for more information on delays with incoming parcels from Australia.
- ALL other locations - Due to major delays, and suspension of services to many countries, we cannot ship anywhere else until further notice.
|Country||Est. Shipping Time
Est. Shipping Time
|New Zealand||4 - 5 weeks||2 - 4 weeks|
|United States||5 - 7 weeks||3 - 4 weeks|
We'll update this page if anything changes in future.